Our store operates in Wellington, New Zealand, and all transactions are processed in New Zealand Dollars (NZD) and include GST (sales tax) of 15%, with the exception of donations. Our secure server software uses industry-standard SSL encryption technology. SSL (Secure Socket Layer) encrypts, or encodes, your personal information, including credit card number, name, and address so this information would be rendered unreadable should someone try to intercept it.
Shipping and Returns Policies
Our online store currently only ships within New Zealand.
Tickets are not available for sale from any other retailer or third party. Tickets are sold on a firm sale basis, and no refunds will be given unless Nōku te Ao Capital E cancels the event.
OnTV school shows with permission to be uploaded to the internet will be retained on the YouTube/CapitalENZ channel for the duration of the current year and the following year.
All recorded OnTV shows and work created in the MediaLab will be archived at Nōku te Ao Capital E for a period of five years.
OnTV and MediaLab Education Booking Terms and Conditions
Planning your visit:
The booking teacher/school representative agrees to bring enough adults to fulfil their own school’s adult to child ratio policy and safely supervise their students during the visit according to our Safety Management Plan requirements, with at least one teacher accompanying each group. We suggest a ratio of one adult for every eight students.
Please ensure that adult helpers are aware that they may need to play an active role in the visit.
Teachers and parents should remain with the group throughout the entire visit.
The maximum number of students per session is 32. The minimum number of students for OnTV is 15. There are a few programmes with different maximum student numbers please refer to the relevant programme page or contact our bookings team for details.
There is no minimum number for MediaLab. For smaller groups attending OnTV, role allocation must be done in conjunction with the OnTV Coordinator.
Late arrival will result in a reduced programme. We advise all groups to arrive outside Nōku te Ao Capital E’s PlayHQ reception at least five minutes before their start time. Please allow time to find parking or walk from your bus drop-of. If you are running late, please contact Nōku te Ao Capital E on 04 913 3742.
We expect students to listen to instructions and treat differing ideas with respect. On the rare occasion of serious or unsafe behaviour, a teacher or guardian may be requested to remove disruptive students.
The booking teacher/school representative has read and understood Nōku te Ao Capital E’s Safety Management Plan above.
Pricing and payment:
Session prices are $7.50 per student per session for Wellington Regional schools and $10.00 per student per session for schools outside the Wellington Region. Accompanying adults attend free of charge.
Pı̄ataata Whetū x Puanga ki Matariki sessions are $16 per student including entry to both Space Place and Nōku te Ao Capital E and a one-way trip on the Wellington Cable Car. One free adult for every eight students. Additional adults $9.50.
We have a minimum session charge of $150.00 for all school bookings.
Please note that payment cannot be accepted on the day. An invoice will be emailed to your school after your visit.
Prices and programmes available vary for non-school groups. If you are a Community or Holiday Provider group and you wish to make a booking, please email education@experiencewellington.org.nz with your enquiry.
